“BAE Systems use a number of Footwear testers here in USK and following obsolescence issues with the existing testers, identified a product manufactured by IDB Systems – the ID-471M Conduction to Ground Monitor – as a potential replacement. We decided to purchase one for evaluation. After careful review we concluded there were a small number of modifications necessary to the product effecting the mechanical fit and Ingress Protection rating and that these items needed addressing before we could use the equipment in our USK facility. The engineers at IDB Systems understood our requirements and implemented the necessary changes which resulted in a unit we have since used in a variety of departments and locations across the site. We are extremely pleased with the technical and commercial support offered by the team in North Wales and the quality of the product has been excellent.”
“Since the year 2000 I have been using IDB Systems every year to calibrate my Model 179 Fieldmeter (Static testing meter). This is important equipment we use to measure static electricity in the pharmaceutical industry to guard against fire and explosion. The equipment is always serviced in a timely manner, always works well afterwards and IDB Systems has also passed on useful nuggets of information on this equipment and others. I am very happy with the service.”
“I have always found the IDB Systems team most helpful and forthcoming. They have fixed a lot of interpreting equipment for the company I work for and have advised on technical issues too. They have a very personal and friendly touch to their customer service and have gone out of their way more than once to deliver equipment directly to our office. It’s a pleasure doing business with them.”
“Thank you very much for your prompt and efficient service fixing the loose connection problem with my Cyflais 3 equipment – much appreciated.
I will make arrangements for it to be serviced soon.
Diolch o galon”
“Reliable and effective service just a phone call away and any problems resolved quickly and efficiently. Many thanks.”